Карта лояльности
Для постоянных покупателей ЦУМа действует программа лояльности. Заведите бонусную карту, оплачивайте покупки в интернет-магазине, получайте бонусы до 10% от суммы покупки и пользуйтесь другими привилегиями.
Оформить картуСпособы получения карты
Оформите виртуальную карту на сайте
Заполните анкету и получите карту на кассе в ЦУМе
Виды карт и привилегии
Правила начисления и списания бонусов:
1 бонус = 1 рубль. Бонусы начисляются на 15 день после доставки заказа. Бонусы не аннулируются. Бонусы нельзя списать при покупке товаров из списка брендов-исключений. Вы можете оплатить бонусами только до 50% изделия из меха.
Вы сможете оплатить заказ бонусами в интернет-магазине онлайн, при получении на пункте самовывоза или при доставке собственной службой доставки ЦУМ.
Подтверждение и изменение статуса:
Карты теряют свой статус, если вы его не подтвердили. Подтверждайте статус карты, ежегодно совершая покупки на сумму, которая необходима для получения карты (300 000 для оранжевой, 3 000 000 — для черной).
Отслеживайте сумму покупок и состояние карты в личном кабинете.
Бренды-исключения:
Карты лояльности не действуют, когда вы покупаете товары секции re:Store, Apple, товары брендов Agent Provocateur, Lalique (парфюмерия и косметика), Maison Christian Dior (парфюмерия и косметика), Mercury (ювелирные украшения и часы), Prada, Stephen Webster, S. T. Dupont.
Действие карт не распространяется на корнеры Chanel, Dior, Fendi, Louis Vuitton, кафе и рестораны ЦУМа, парковку и мастерскую Full Service.
При покупке товаров в TSUM Collect (по адресу: ул. Петровка, д.2, стр. 1,2) вы не получаете бонусы, оплата бонусами недоступна, но сумма покупки учитывается.
При покупке подарочных карт вы получаете бонусы, но оплата подарочной карты баллами недоступна.
Пластиковые карты и использование виртуальных карт в ЦУМе:
Вы можете получить пластиковый аналог виртуальной карты, обратившись на 8 800 500 80 00 или hotline@tsum.ru, указав в комментарии к заказу, что вам нужна пластиковая карта на кассе ЦУМа.
*При первом визите в ЦУМ или оформлении заказа на tsum.ru в течение 8 дней, включая день рождения
TSUM
Luxury department store
The tsum.ru website is accessible only within the Russian Federation.
If you have any questions regarding access to the site, please contact us by phone or email:
The tsum.ru website is accessible only within the Russian Federation. If you have any questions regarding access to the site, please contact us by phone or email:
STORY
TSUM - the signature fashion department store of Russia- has been a historic sight and the symbol of fashion in Moscow for more than 110 years. The best selection of goods and individual approach to every customer TSUM features Сollections of more than 700 leading global brands of clothing, shoes, bags and accessories, fine jewellery and timepieces, as well as perfumes and cosmetics.
TSUM - the signature fashion department store of Russia- has been a historic sight and the symbol of fashion in Moscow for more than 110 years. The best selection of goods and individual approach to every customer TSUM features
Сollections of more than 700 leading global brands of clothing, shoes, bags and accessories, fine jewellery and timepieces, as well as perfumes and cosmetics.
TOURIST FRIENDLY
TSUM is shopping destination of choice in Moscow for global travelers. TSUM has been the first store in Russia to actively make itself appeal to foreign tourists via in-store navigation in Chinese and English, English and Chinese speaking personnel and special offers for international shoppers. With its transparent price policy, biggest selection of most fashionable goods, tourist friendly environment and now TAX FREE shopping opportunity, modern day TSUM is the destination of choice for international shoppers and travelers.
TSUM is shopping destination of choice in Moscow for global travelers. TSUM has been the first store in Russia to actively make itself appeal to foreign tourists via in-store navigation in Chinese and English, English and Chinese speaking personnel and special offers for international shoppers.
With its transparent price policy, biggest selection of most fashionable goods, tourist friendly environment and now TAX FREE shopping opportunity, modern day TSUM is the destination of choice for international shoppers and travelers.
SERVICES
Personal shopping lounge
VIP Shopping is a service for those who value an individual approach to creating their own personal image. At the elegant VIP lounges professional stylists will present you the vast variety of collections available at TSUM, help to shape a complete wardrobe according to relevant fashion trends and your personal style vision, advise on shoes and accessories. We offer you to come up with a business, everyday or evening look as well as to make any necessary alterations in our atelier. VIP lounge on the 2nd floor presents a unique service of male bespoke tailoring. Highly skilled sewers will take measurements and clarify the client’s wishes regarding color, cut and trimming, as well as offer a selection of top-quality fabrics.
Personal shopping lounge
Order the perfect suit, shirt or coat made exactly to your measurements. Tailors will take all the measurements and help you choose the fabrics out of a wide range of exclusive materials in the TSUM VIP rooms. While your initials and a monogram will make the product really unique.
Related services
- VIP Shopping with a personal stylist at TSUM;
- Bespoke tailoring;
- VIP shopping at your hotel (items delivery and fittings directly at your hotel room);
- Оff-site online shopping service with VIP stylist;
- Monogram and initials embroidery;
- Free transfer service;
- Storage of purchased goods;
- Free delivery of the purchases to the hotel room; Personnel fluent in English, Chinese.
TSUM LOCATION & WORKING HOURS
TSUM Moscow, 2 Petrovka street
Moscow, Russia
Monday to Saturday: 11.00 am – 11.00 pm
Sunday: 11.00 am – 11.00 pm